ISEA June 2020 Online Agent Training is open for registration

ISEA are pleased to advise that we will offer a second round of Online Agent Training in June.

The next sessions for online training have been set as follows:

Monday 8 JuneNew Zealand Time: 3:00 pm – 5:00 pm1.1 The New Zealand International Education Industry

1.2 Promoting New Zealand as a Study Destination

Wednesday 10 JuneNew Zealand Time: 3:00 pm – 5:00 pm1.3 The New Zealand Education System

1.4 Enrolments and Procedures

1.5 Code of Practice

Monday 15 JuneNew Zealand Time: 3:00 pm – 5:00 pm1.5 Code of Practice (continued)

1.6 Immigration

Wednesday 17 JuneNew Zealand Time: 3:00 pm – 5:00 pm2.1 English Language Sector

2.2 School Sector

2.3 Tertiary Education Sector

The training will be delivered via the Zoom platform. We will send you a URL link to join the training prior to each session.

Please ensure you

  • Have a computer (individually) with a camera and microphone available
  • Have downloaded and installed Zoom Client for Meetings in your computer
  • Have created an account with Zoom

Please note

  • The training will be delivered by Rachel, the ISEA director.
  • A presentation will be shared to your screen for each module during the training.
  • Please take notes as required throughout the training.
  • An online quiz will be included for each module. This is not a test but a way to help each one of you to understand the training content clearly.
  • We encourage you to engage with us during the training by asking questions and sharing your knowledge and experience.
  • A set of training documents will be posted to you after the training.

Book the training now at [email protected]

ISEA successfully completed the first online agent training

Due to national lockdown and travel restrictions, ISEA has moved agent training sessions to be delivered online.

ISEA successfully delivered four sessions of online agent training for a small group of education agents from Indonesia, Thailand and Vietnam in the middle of May. Thanks to all agents who agreed to take the training online.

New Zealand government agencies and education providers have been proactively to support international students during the Covid-19 pandemic. ISEA believe New Zealand remains a promising and ideal option for students looking to study abroad. Therefore, now is a great opportunity for education agents to get prepared for the industry recovery as borders start to reopen in the coming months.

ISEA will continue to offer online training to assist and support education agents who promote New Zealand as a study destination.

New Zealand moved to Alert Level 2 on 14 May 2020

New Zealand has moved to Alert Level 2 at 11:59 pm on Wednesday 13th May 2020.


At Alert Level 2,

  • Most businesses are allowed to open with safety restrictions.
  • All early learning centres, schools and tertiary institutions will reopen from Monday 18 May 2020.
  • Public facilities such as museums and libraries will reopen with safety restrictions.
  • Gatherings are allowed but the number of attendees is limited to 10.
  • People are instructed to keep their distance from others in public


To keep you updated with the changes about Covid-19 in New Zealand, please refer to the Covid-19 page summarised by ISEA, where you will find all information relevant to the international education industry.

2020 NCEA Exam Changes due to Covid-19

The Government has advised that NCEA exams this year have been pushed back 10 days for 2020 and will start on 16th November instead of 6th November.

The amended examination timetable is available here.

For details, please refer to the NZQA and Ministry of Education website.

Education agents please liaise with schools and your students as this may affect departing flights for some students who have arranged their trips.

New Zealand will move to Alert Level 3 from 28th April 2020

New Zealand will move to Alert Level 3 from 28th April and hold at Alert Level 3 for two weeks until further notice.

Rules for life at Alert Level 3

1. Stay home
2. Work and learn from home if you can
3. Make your business covid-19 safe
4. Stay regional
5. Keep your bubble as small as possible
6. Wash your hands often with soap. Then dry them
7. If you are sick, stay at home and quickly seek advice from your GP or Healthline about getting a test
8. If you are sick, stay at home and seek advice from your GP or Healthline about getting a test

For detailed instructions, please refer to the Unite against Covid-19 website


Welcome the New Zealand Institute of Skills & Technology

The New Zealand Institute of Skills and Technology (NZIST) was officially established on 1st April 2020!

Accordingly to the planned reform of the vocational education industry of New Zealand, the existing 16 Institutes of Technology and Polytechnics are merged into one organisation. NZIST has 15 ITP subsidiary boards and one national Council. Details about the name and location of the NZIST is yet to be released.

Check out the website to know more about the newly established organisation.

Pearson ensure the health and safety of PTE Academic Test Takers

Due to the Covid-19 outbreak, Pearson has suspended testing in a number of our locations. In the test available locations, Person have restricted the number of test takers in each session in order to comply with official requirements and in the interests of protecting test takers and test centre administrators. A full list of locations and information about testing is available here.  

Pearson’s primary focus is on ensuring the health and safety of PTE Academic test takers, our employees and test centre administrators. We continue to monitor the global situation daily and are actively following advice from governments and healthcare authorities.

Pearson are also making their efforts to support test takers during this difficult time by offering free resources and other digital products for test preparation. Click here to find more details. 

PTE Academic Test is widely accepted in New Zealand for education and immigration purposes.

New Zealand is in national lockdown due to Covid-19

New Zealand went to national lockdown from 11:59 pm on 25 March 2020. Residents are urged to stay at home to break the chain of transmission.

Temporary class visa holders affected by the coronavirus outbreak

Holders of a work, student, or visitor visa with an expiry date of 1 April 2020 or earlier and who are unable to leave New Zealand must apply online for a new visa. An interim visa will be issued.

Holders of a work, student, visitor, limited or interim visa with an expiry date of 2 April to 9 July 2020 inclusive who are in New Zealand on 2 April 2020 will have their visas automatically extended to 25 September 2020. Confirmation of extensions will be emailed to all visa holders.

Travel restrictions into New Zealand

The New Zealand Government closed its border for almost travellers except for NZ Citizens, residents and their immediate families from 23:59 on Thursday 19 March 2020. Exceptions can be made on a case-by-case basis.

Self-isolation for arrivals into New Zealand

People who are allowed to enter New Zealand must register with Healthline on 0800 358 5453 and self-isolate for 14 days when arriving in New Zealand

New Zealand tertiary providers shift to online delivery
New Zealand tertiary education providers are shifting to online delivery via email or online platforms to continue education delivery to students.

Useful links for keeping you updated with the news and changes of Covid-19

Covid-19 Affects New Zealand

New Zealand Government closed the border temporarily from 23:59 on Thursday 19 March 2020 due to the Coronavirus outbreak.
The travel restrictions apply to almost all travellers except for New Zealand citizens, permanent residents, residents with valid travel conditions and their immediate family (partner or spouse, legal guardian and dependent children under the age of 24), Australian citizens and permanent residents who normally live in New Zealand.
  • These restrictions will be reviewed in 14 days.
  • Exceptions can be made on a case-by-case basis by Immigration New Zealand.
  • Returning residents and citizens must isolate themselves for 14 days upon arrival.

Refer to below the website to receive up to date information.

Find information about health advice, self-isolation, etc.
This is a very important page for people who are in New Zealand as it contains the travel details and location of confirmed affected persons.
Unite Against Covid-19

This is an official website launched by the New Zealand government and it contains everything you need to know about COVID-19 in one place. Learn the simple steps you can take to unite against the virus and slow its spread.

This official website contains travel advice for New Zealanders living and travelling overseas.
Stay Calm, Stay Safe.

The first ISEA Professional Development Workshop Wrapped Up!

The first Professional Development Workshop facilitated by ISEA – Social Media Marketing wrapped up on the 4th of March after six hours of fruitful learning!

The workshop was attended by representatives from 12 education agents and providers.

Thank you to Claire from “The Classroom” for delivering this productive workshop. Also, a big thank you to our industry support partner, Auckland Institute of Studies, for hosting the workshop.

ISEA look forward to organising further professional development workshops for the international education industry.